New Salesforce Administrator Certification Exam Guide – June 2021

Official Salesforce News: After June 23, 2021 Trailhead has updated the content of the Salesforce Certified Administrator Exam Guide. We provide you with a mapping table of NEW vs. OLD Topics and their Weightings.

Salesforce Administrator Certification Exam Guide has been Updated

After June 23, 2021 Trailhead has updated the content of the Salesforce Certified Administrator Exam Guide. We provide you with a mapping table of NEW vs. OLD Topics and their Weightings.

First up: NO NEED TO WORRY!

If you have booked your cert exam or you are planning to register, there is no reason to freak out! Because the exam objectives as such are not changing much. The knowledge topics and concepts you need to be proficient in are still the same.

What is changing is mostly the grouping and order of the exam outline. Meaning, Trailhead is taking the current exam objectives and groups them into more logical buckets.

There are just very few somewhat newer topics. HOWEVER, as with every release cycle, you need to be familiar with the relevant Release Notes anyways. Some of these topics are now considered baseline knowledge, that’s why they will be mentioned more officially in the exam outline. That’s about it!

What is changing? Salesforce Administrator Certification Exam Guide Topics & Weighting

The previously 12 Exam Topics have been re-grouped into 7 Exam Topics.

The weighting has increased significantly on the following topics, which means you will get more Certification Exam Questions on these:

Object Manager & Lightning App Builder (20%) -> increased by 6%

Workflow/Process Automation (16%) -> will be twice as much, increased by 8%

These New Certified Administrator Exam Objectives have been added:

Most exam objectives from the original 12 exam topics are the same. There will be a few new topics to be added which you should already be familiar with from the Release Notes:

Einstein Lead Scoring

Einstein Opportunity Scoring

Forecast Impact

These Certified Administrator Exam Objectives have been removed:

Products & Price Books

Salesforce Content

Salesforce Knowledge

Salesforce Experience Cloud Site

Salesforce Lightning for Outlook

Mapping Table of New vs. Old Salesforce Administrator Certification Exam Guide

Our Salesforce Administrator Certification Video Course, Study Workbook & Practice Exams have been be updated accordingly.

Here’s an overview of how our course curriculum (aka exam outline) will match with the New Salesforce Certified Administrator Exam Guide:

NEW SALESFORCE CERTIFIED ADMINISTRATOR EXAM GUIDEOLD SALESFORCE CERTIFIED ADMINISTRATOR EXAM GUIDE
Configuration & Setup (20% )Organizational Setup (3%)
User Setup (7%)
Security & Access (13%)
Object Manager & Lightning App Builder (20%)
Standard & Custom Objects (14%)
Sales & Marketing Applications (12%)
Sales & Marketing Applications (14%)
Service & Support Applications (11%)
Service & Support Applications (13%)
Productivity & Collaboration (7%)
Activity Management & Collaboration (3%)
Desktop & Mobile Administration (3%)
AppExchange (2%)
Data & Analytics Management (14%)
Data Management (10%)
Analytics, Reports & Dashboards (10%)
Workflow / Process Automation (16%)Workflow / Process Automation (8%)

Our Salesforce Administrator Certification Video Course, Study Workbook & Practice Exams have been be updated accordingly.

WeLearnSalesforce Administrator Certification Course / Study Workbooks / Practice Exams

Is An Online Salesforce Video Training Worth It?

Have you been thinking about a career change into a Salesforce job? But you don’t have the time amongst all other obligations you already have on your plate? Finding your way through the maze of information and learning resources, make you feel overwhelmed? Let’s take a deep breath together and consider your options.

Author: Peggy Schael | Salesforce Trainer | WeLearnSalesforce

“If you are not willing to learn, no one can help you. If you are determined to learn, no one can stop you.” Zig Ziglar

In this article, you will find:

  1. Benefits of an online on-demand video-based Salesforce Training
  2. Downsides of an online on-demand video-based Salesforce Training
WeLearnSalesforce Blog - Benefits of an online on-demand video-based Salesforce Training

Can an Online Salesforce Training which is video-based and on-demand be as effective as an in-person training?

THE BENEFITS

Free resources are plenty, time is short, money is tight. Sounds familiar? Then maybe an online on-demand Salesforce Training would just be perfect for you … or would it?

Let’s look at the benefits one-by-one:

1. Save time and money

First up, an online on-demand Salesforce Training is usually much more affordable than an in-person training. How is this possible? Well, it’s simple, the teacher’s expenses are lower and the reach of students is much greater. This means, the savings can be shared, leaving a much smaller amount with you, the individual Salesforce Learner.

Plus, you save other costs like travel and accommodation. Neither do you have to get away from your job and potentially loose income or leave time.

And time is the next key factor. In-person trainings require travel time and full-day’s attendances. Online trainings don’t require any travel time, and learning units can be attended to whenever they fit in during the day, after work or on weekends. This type of flexibility is unbeatable.

2. Practice in your own time and space

You have full control over your learning schedule. An online on-demand Salesforce video training can be accessed at any time that works best for you. Whether that’s before the kids get up, on your commute to work, during lunch, after dinner, after your sleep-in on Sunday, you choose.

A Salesforce video training can also be adjusted to your very personal pace. If the speed is too slow, you simply turn it up, and if it’s too fast, you can turn it down or pause to practice on your own. You can make it work to your personal preferences.

WeLearnSalesforce Blog - Online Video Salesforce Training - Practice in Your Own Time
3. Learn from anywhere on any device

Because a online Salesforce Training is run through an internet browser, you can access your learning videos from any device that has an internet connection and a browser. Simply choose your preferred laptop, tablet or other mobile device and get started. And the best part is that you can take your device anywhere, as long as the battery lasts. Whether that’s your desk, couch, beach, pick your favorite.

WeLearnSalesforce Blog - Online Video Salesforce Training - Learn Anywhere on Any Device
4. Learn with Salesforce Experts

Choosing an online Salesforce Training also enables you to practice with Salesforce Instructors who would otherwise not be available because they may live on the other side of the planet. With an online training you have the chance to learn with experienced trainers like Peggy Schael, no matter where you live. 

WeLearnSalesforce Blog - Online Video Salesforce Training - Meet Your Salesforce Trainer Peggy

5. Access to learning contents for review

Online on-demand Salesforce Trainings usually offer life-time access to the video contents. This gives you the ability to re-watch videos as often as you like, whether you didn’t understand something or you want to refresh your memory. And in case you have attended an in-person Salesforce Training, you can use the video contents to review certain learning topics.

Our WeLearnSalesforce Courses even contain a PDF Workbook you can print and use for notetaking as well as a Study Guide to tick off the learning topics you feel confident. So you don’t forget anything that is required for your Certification Exam.

WeLearnSalesforce Blog - Online Video Salesforce Training - PDF Workbook and Study Guide
6. Connect with Salesforce Learners from all over the world

Learning online doesn’t mean you can’t ask questions or share your own learning experiences, failures and successes. There are so many amazing Salesforce Community Groups with wider audiences or very specific audiences tailored to a certain topic.

Like our dedicated WeLearnSalesforce Facebook and LinkedIn Community Groups. Not only will you reach other Salesforce Learners with your specific questions, your WeLearnSalesforce instructor is there for you too.

THE DOWNSIDES

While all of the above sounds great, let’s look at the potential downsides:

1. No face-to-face interaction

In-person trainings give you face-to-face interaction with the Salesforce Trainer as well as fellow Salesforce Learners. Some people prefer real-life environments that make it easier for them to connect to other people. It’s a different kind of engagement using an online forum versus a real-life conversation.

Weigh in on your preferences of in-person interactions against a global community that you can contact at any time from anywhere, e.g. our WeLearnSalesforce Facebook and LinkedIn Community Groups.

WeLearnSalesforce Blog - Online Video Salesforce Training - Face-to-Face Interaction
2. Commitment and Motivation

If you are someone who works best under pressure of deadlines, continuous check-ins and due dates to stay on track, an in-person training may be better suited. Most online trainings do provide a recommended timeline as well as a structured agenda to follow, but it may be difficult to find the commitment without being surrounded by motivated fellow students.

There are however many online study groups (e.g. our WeLearnSalesforce Facebook and LinkedIn Community Groups) you could join that may achieve something similar for you.

3. Guidance and Knowledge Checks

In an in-person classroom the Salesforce Trainer would usually come around and check in with you personally. You can show directly on screen what you are working on and where you might be stuck. Some people struggle with finding a solution to their problem by themselves.

In a classroom, the Salesforce Trainer can give you on-the-spot help and guidance to find the solution. While this is a great benefit of an in-person training, you can use our WeLearnSalesforce Practice Exams to check in on your knowledge and to get explanations and additional learning resources.

WeLearnSalesforce Blog - Online Video Salesforce Training - Knowledge Checks with Practice Exams

Now, is an Online Salesforce Video Training worth it?

This question can hardly be answered with a straight “Yes” or “No”. The answer entirely depends on your personal needs. Everyone has a different learning style, time and budget allowance, so only you know the answer.

We have put together a comprehensive comparison table of Salesforce Training Resources, so you can make an informed decision about the learning methods you would like to use.

We are comparing the official Trailhead Platform and Trailhead Academy Courses with our independent WeLearnSalesforce Video Courses. Each of them has their own advantages:

WeLearnSalesforce Blog - Online Video Salesforce Training - Comparison Salesforce Training Resources

If you are still unsure whether an online on-demand Salesforce Training is right for, try out our Free Salesforce Administrator Introduction Course and see for yourself. No strings attached.

WeLearnSalesforce - Salesforce Administrator Certification - FREE Introduction

We would love to hear your feedback. Please leave us a comment and let us know how you prefer to learn.